Hello, I'm George Pitoulias

I bring AI to the systems businesses run on.

IT Manager with 15 years in retail, wholesale and hospitality. Today my focus is AI that does real work: MCP servers and agents that let managers ask the ERP and BI in plain language, and automations that remove manual work and errors. I also run the ERP, infrastructure and security all of it depends on.

  • 15Years in IT & ERP
  • 9Stores on systems I run
  • 5Industries served

AI focus

  • AI on your data

    MCP servers that let assistants query ERP, BI and e-shop data safely.

  • Agents & automation

    Workflows that import, check, report and email on their own.

  • AI for teams

    Rollout, guidelines and adoption with the EU AI Act in mind.

Selected work

  • AIFeatured

    AI on top of the ERP

    MCP connectors that let managers ask in plain language about sales by store, brand and product, and control automated data imports: reconcile with the ERP, retry errors, read run logs. Per-user permissions.

    • MCP
    • SoftOne ERP
    • Node.js
    • Claude

  • AI

    E-shop AI connector

    A remote MCP server with 16 tools for orders, shipping, products and web analytics, so the shop can also be run from an AI assistant.

    • MCP
    • OAuth
    • E-commerce

  • AI

    AI rollout for teams

    Company AI accounts for management, accounting and supply-chain staff, with practical guidelines and an EU AI Act compliance note.

    • Claude
    • AI governance
    • AI Act

  • E-commerce

    B2B e-commerce platform

    Wholesale orders flow straight into SoftOne through Web Services. A 4-hour data cache keeps the shop running during ERP outages.

    • Next.js
    • Node.js
    • SoftOne WS

  • BI

    BI web app

    Store sales, orders vs last year and target, sell-through, stock and availability in one view for management and sales, with Microsoft single sign-on.

    • SQL Server
    • PostgreSQL
    • Entra ID

  • Automation

    Data feeds & automations

    Automated sell-out feed to an international brand, automated import of a department store's sales into the ERP, and a mail service shared by company apps.

    • Data feeds
    • Microsoft Graph
    • Scheduling

  • Security

    Network anomaly detection

    Design for a syslog-based mini-SIEM on WatchGuard firewalls: per-host baselines and alerts for traffic spikes, excessive denies and unusual destinations, by email or Teams.

    • Syslog
    • WatchGuard
    • Alerting

Services

  • AI assistants on your business data

    MCP servers that connect Claude and other assistants to your ERP, BI and e-shop, securely and with per-user permissions.

    Let's talk

  • AI agents & automation

    Agents and scheduled automations for imports, feeds, reports and emails that remove manual work and errors.

    Let's talk

  • AI adoption for teams

    Bringing AI to management and staff: accounts, practical guidelines and EU AI Act awareness.

    Let's talk

  • ERP & e-commerce integration

    SoftOne and Pylon since 2012: Web Services, B2B e-shops, order automation, price lists and costing.

    Let's talk

  • BI & reporting

    Dashboards for sales, orders, sell-through and stock that management actually uses, with Microsoft sign-in.

    Let's talk

  • IT management & security

    Infrastructure, Microsoft 365, networks and security for multi-store businesses, plus an IT strategic plan.

    Let's talk

Resume

Experience

  1. Nov 2024 – Present

    IT Manager

    Salt Water · Glyfada, Athens

    Sole owner of IT for a fashion wholesale and retail company with 9 stores: SoftOne ERP, infrastructure, network and security. Built the BI app, the B2B e-shop, MCP servers for AI assistants and the automations; wrote the IT strategic plan and led the rollout of company AI accounts.

  2. Apr 2012 – Present

    Freelance Developer & Consultant

    DGB Planet Technology L.L.C. · remote

    Websites, e-commerce and hosting for retail and hospitality clients. Founded DGB Planet, a Dubai-based consultancy for custom software, automation and digital transformation.

  3. May 2024 – Nov 2024

    IT Manager (seasonal)

    Santanna Mykonos · hospitality

    Ran IT operations, network, Wi-Fi and Oracle Micros/Simphony POS under high-season load.

  4. Aug 2021 – Jan 2024

    IT / Network Engineer

    Core IT · Santorini

    Infrastructure, networking and support for hotels and businesses: Windows Server, Active Directory, firewalls, VPN, backup and monitoring.

  5. Feb 2020 – Jul 2021

    IT Manager

    WABI Beauty (Intercos S.A.) · Athens

    IT for headquarters, 12 franchise stores and the production line; built BI reporting and commerce applications.

  6. Jan 2015 – Jan 2020

    IT Manager

    Italiana Petroli Lubrificanti Hellas · Athens

    IT plus all operations: imports, orders, invoicing, price lists and supply chain. Managed Pylon ERP and built BI dashboards.

  7. Oct 2012 – Jan 2015

    IT Support

    MiniSystems · Thessaloniki

    ERP and IT support for client companies; developed custom applications.

  8. Jan 2012 – Jun 2012

    Web / Front-End Developer

    ZiZ.gr · Thessaloniki

    Developed and maintained websites; managed hosting.

Education

  1. 2009 – 2010

    Computer Network Engineer

    IEK DELTA · Thessaloniki

    EQF level 4

  2. 2005 – 2008

    Diploma in Information Technology

    Technical Vocational School (TEE) · Krya Vrysi

    EQF level 3

Languages

  • GreekNative
  • EnglishC1 understanding · B2 speaking

Skills

  • AI agents & MCP servers90%
  • Claude & Claude Code95%
  • SoftOne & Pylon ERP95%
  • Integrations & APIs90%
  • BI & SQL85%
  • JavaScript, Node.js & Next.js85%
  • Microsoft 365 & Windows Server90%
  • Networks & security85%

Tools & platforms

  • 95%Claude Code
  • 95%SoftOne ERP
  • 90%Microsoft 365
  • 85%SQL Server

Tech stack

  • Claude Code
  • MCP
  • AI agents
  • JavaScript
  • Node.js
  • Next.js
  • React
  • PowerShell
  • SQL Server
  • PostgreSQL
  • PHP
  • REST APIs
  • Microsoft Graph
  • Entra ID / OAuth
  • Windows Server
  • Active Directory
  • Hyper-V
  • Intune
  • WatchGuard
  • Fortinet
  • Bitdefender GravityZone

Contact

Let's put AI to work in your business.

Have an ERP, a process or a pile of reports that could run smarter? Send me a few lines and I will get back to you.

Email meLinkedIn